Refund policy
At Lunaria Learn, we strive to deliver high-quality digital guides that provide real value to our customers. Due to the nature of digital products, all sales are generally final.
Digital Products (eBooks, PDFs, Guides)
Due to the nature of digital content:
- Digital purchases are non-refundable once downloaded or accessed
- If you experience an issue with your file (e.g., it's faulty or won't open), please contact us for help
- All digital content is for personal use only and may not be copied, shared, or redistributed
Cancellations
Orders cannot be canceled once placed, as processing begins immediately. If your order has already shipped or been delivered, please follow the return process above.
Your Consumer Rights
This policy does not limit your rights under US consumer protection law. You are entitled to a refund or replacement in cases of:
- Major product defects or faults
- Items that arrive damaged, incorrect, or incomplete
Need Help?
For any questions or assistance, reach out to us at info@lunarialearn.com. We're here to help.